Finding Solutions After Mistakes Have Been Made with Doug Kilgore (Retired)

Doug Kilgore explains his formula for dealing with mistakes. #1: Admit it. #2: Apologize for it. #3: Fix it. Many mistakes are misunderstandings, so follow up communication is essential. Do not hesitate to meet face […]
Published at Thu, 16 Sep 2021 12:00:58 +0000